Last updated: September 2, 2026
FieldSpartan Text Message Program
What this program is
FieldSpartan is a field-service management platform operated by Zona Vibes, LLC. Independent service providers — pool service companies, plumbers, roofers, landscapers — use FieldSpartan to run their scheduling, invoicing, and payments.
When one of those providers bills a customer, FieldSpartan can send that customer a text message on the provider's behalf. Every message identifies the provider it comes from.
Messages are sent under the name SPRTN™ — see what SPRTN is — from our own short-link domain, sprtn.us. SPRTN™ and FieldSpartan™ are trade names and brandmarks of Zona Vibes, LLC.
Who receives these messages
Only customers of a service provider that uses FieldSpartan, and only those who have given that provider express written consent to be contacted by text. There is no other way onto this list.
These are transactional billing notifications only. We do not send marketing, promotional, or advertising text messages.
How consent is collected
There are exactly two ways a phone number enters this program. Both are recorded with a timestamp.
1. The customer turns it on themselves
A customer signs in to their account portal with their service provider, opens Settings → Notifications, and turns on Text message for new invoices. Alongside that control we display:
By turning on text messages you agree to receive billing and service texts from this business at the number on your account. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.
When the customer confirms, we store the date and time of consent, the IP address the request came from, and the fact that it came from the portal.
2. The service provider records the customer's consent
A customer gives express consent to their provider directly — at signup, at the time of service, or over the phone — and the provider records it on the customer's profile. We store the date and time and which path the consent came through. A provider cannot record consent without a valid phone number on file.
The first message you receive
Whichever path applies, the first text is a confirmation:
SPRTN: You're signed up for invoice & service texts. Msg frequency varies. Msg&data rates may apply. Reply STOP to opt out, HELP for help.
What we send
| Message | When | Example |
|---|---|---|
| New invoice | A bill is ready to view and pay | SPRTN: Your invoice from Randy White is ready to view and pay: https://sprtn.us/a7Kd2q |
| Overdue reminder | An invoice passes its due date | SPRTN: Reminder - your invoice from Randy White is overdue. View and pay: https://sprtn.us/a7Kd2q |
| Payment receipt | A payment is received | SPRTN: Payment received for your invoice from Randy White. Thank you. |
Links in these messages use sprtn.us, our own short-link domain. We do not use public link shorteners.
Message frequency
Frequency varies and depends on your service schedule and billing cycle. Most customers receive one to four messages per month. Messages are sent only when something happens on your account — we do not send on a fixed schedule and we do not send bulk broadcasts.
Cost
We do not charge you for these messages. Message and data rates may apply from your mobile carrier.
How to stop, restart, or get help
| Reply with | What happens |
|---|---|
| STOP (also STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) | Consent is revoked immediately and every text notification is turned off. You will receive no further text messages from that provider. |
| START (also YES, UNSTOP) | Consent is restored and text notifications resume. |
| HELP (also INFO) | You receive our contact information and opt-out instructions. |
You can also turn text messages off at any time in Settings → Notifications in your account portal, or by asking your service provider to turn them off for you.
Opting out of texts does not cancel your service or stop a payment. If you are enrolled in automatic payments, those continue on their due date. Amounts you already owe stay owed. Opting out stops the notice, not the bill.
Carrier support
Carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and is not guaranteed.
Your phone number is not shared
We do not sell, rent, or share mobile phone numbers or text message opt-in data with third parties or affiliates for their own marketing purposes. Numbers are used only to deliver the messages described on this page, and are shared only with the messaging providers that carry them for us. Full detail is in our Privacy Policy.
Contact
- Support: support@fieldspartan.com
- Privacy and data requests: privacy@fieldspartan.com
- Mailing address: Zona Vibes, LLC, 5227 N 7th St STE 93570, Phoenix, AZ 85014
For questions about a specific bill, contact the service provider that sent it — they administer your account.
See also: SPRTN · Privacy Policy · Terms of Service · Support